by Patrick Boze | May 31, 2021 | Business, Coach, customers, Entrepreneur, Entrepreneurship, Marketing
In the last post we talked about the first secret to building a solid customer service plan and how to decide what your vision is. Today we’ll talk about the second secret in taking your satisfied customers to raving fans. You must know what your customers want.... 
by Patrick Boze | May 24, 2021 | customers, Business, Business Owner, Coach, Compost, Entrepreneur, Entrepreneurship, Marketing
Customer service is a pretty hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a live person on the line, going through an interrogation to return...
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