by Patrick Boze | Jul 2, 2021 | Sales, Business, Business Owner, Coach, customers, Entrepreneur, Entrepreneurship, Marketing, Strategic
People in recovery are some of the wisest most caring people I’ve ever met. We’ve been forced to search our souls and have discovered that helping others is the greatest source of personal happiness there is. Relate to your potential customers in the same way you do... by Patrick Boze | Jun 14, 2021 | Business, Addiction, Business Owner, Coach, customers, Education, Entrepreneur, Entrepreneurship, Marketing, recovery
The Rule of 1% is simply defined as adding to your customer service one percent at a time. Before you can do this you must have your consistency perfected or it will never work. This one percent may seem small, but if you approach the vision for your company with baby... by Patrick Boze | Jun 11, 2021 | recovery, Addiction, Business, Business Owner, Coach, Entrepreneur, Entrepreneurship, Marketing
Every person’s recovery looks different. During my training to be a state board-certified recovery coach, I learned that there are multiple pathways to recovery and that every person should be given the opportunity to design their own recovery journey. If you’re early... by Patrick Boze | Jun 7, 2021 | customers, Addiction, Business, Business Owner, Coach, Entrepreneur, Entrepreneurship, Marketing
In the last post, we talked about how to figure out what your customers want out of a positive shopping experience. Today we’ll talk about the concept of Deliver +1 and how this concept can take your customer service to the next level. I’ve decided to split up... by Patrick Boze | May 31, 2021 | Business, Coach, customers, Entrepreneur, Entrepreneurship, Marketing
In the last post we talked about the first secret to building a solid customer service plan and how to decide what your vision is. Today we’ll talk about the second secret in taking your satisfied customers to raving fans. You must know what your customers want....
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