by Patrick Boze | Jun 7, 2021 | customers, Addiction, Business, Business Owner, Coach, Entrepreneur, Entrepreneurship, Marketing
In the last post, we talked about how to figure out what your customers want out of a positive shopping experience. Today we’ll talk about the concept of Deliver +1 and how this concept can take your customer service to the next level. I’ve decided to split up... 
by Patrick Boze | Jun 4, 2021 | Addiction, Business, Business Owner, Coach, customers, Entrepreneur, Entrepreneurship, Marketing, Workaholics
Many people have heard of the Fear of Missing Out (FoMO) which is a social anxiety that we are missing out on a rewarding social experience by not attending a get-together or event. FoMO has become a common term in our society and is characterized by a desire to stay... 
by Patrick Boze | May 31, 2021 | Business, Coach, customers, Entrepreneur, Entrepreneurship, Marketing
In the last post we talked about the first secret to building a solid customer service plan and how to decide what your vision is. Today we’ll talk about the second secret in taking your satisfied customers to raving fans. You must know what your customers want.... 
by Patrick Boze | May 28, 2021 | Entrepreneurship, Business, Business Owner, Coach, customers, Education, Entrepreneur, Marketing, Telemarketing, Workaholics
Entrepreneurship addiction not to be mistaken with work addiction, there is a field of study around the concept of addiction to starting businesses. This compulsion to create and grow new ventures (serial entrepreneurship) has been compared to other behavioral... 
by Patrick Boze | May 24, 2021 | customers, Business, Business Owner, Coach, Compost, Entrepreneur, Entrepreneurship, Marketing
Customer service is a pretty hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a live person on the line, going through an interrogation to return... 
by Patrick Boze | May 21, 2021 | Workaholics, Business, Business Owner, Coach, Entrepreneur, Entrepreneurship, Marketing
In my early “Entrepreneurs Workaholics” recovery, I turned back to my entrepreneur workaholic addiction as a way to cope with the feelings that came up. I found myself excusing my obsessive work behavior by saying that I was making up for lost time, but in...
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