by Patrick Boze | Jun 21, 2021 | Business, Addiction, Business Owner, Coach, customers, Entrepreneur, Entrepreneurship, Marketing, recovery, Strategic
Are You On The Right Path? There are a number of factors to take into consideration when prepping yourself and your company to approach the largest clients you’ll ever work with. Today we’re going to start with a brief look at the three paths every business faces and... 
by Patrick Boze | Jun 18, 2021 | Strategic, Addiction, Business, Business Owner, Coach, customers, Entrepreneur, Entrepreneurship, Marketing, recovery
It doesn’t take long while in conversation with someone in successful recovery to hear them refer to the concept of “one day at a time”. Strategic thinking is the main recovery mantra for me and many others. Yes, it does refer to how just for today we’re going to... 
by Patrick Boze | Jun 14, 2021 | Business, Addiction, Business Owner, Coach, customers, Education, Entrepreneur, Entrepreneurship, Marketing, recovery
The Rule of 1% is simply defined as adding to your customer service one percent at a time. Before you can do this you must have your consistency perfected or it will never work. This one percent may seem small, but if you approach the vision for your company with baby... 
by Patrick Boze | Jun 11, 2021 | recovery, Addiction, Business, Business Owner, Coach, Entrepreneur, Entrepreneurship, Marketing
Every person’s recovery looks different. During my training to be a state board-certified recovery coach, I learned that there are multiple pathways to recovery and that every person should be given the opportunity to design their own recovery journey. If you’re early... 
by Patrick Boze | Jun 7, 2021 | customers, Addiction, Business, Business Owner, Coach, Entrepreneur, Entrepreneurship, Marketing
In the last post, we talked about how to figure out what your customers want out of a positive shopping experience. Today we’ll talk about the concept of Deliver +1 and how this concept can take your customer service to the next level. I’ve decided to split up...
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